Do you have a question for us?
Below are some commonly asked service questions that you may find useful. If you can't find the answer to your question, please call us at 888-454-4485 or e-mail us at lewisrec@lewiscountyrec.coop and a customer service representative will contact you.
If you are an existing member, be sure to have your account number ready when you call or include it in your email.
What is my account number?
How do I get a meter connected?
How do I stop service?
How do I report a problem with my electric service?
How do I request an address change on my account with Lewis County REC?
Can I pay my electric bill online?
Can I pay my electric bill over the phone?
Do you offer Budget Billing?
What are capital credits?
What major credit cards does Lewis County REC accept?
What is my Account Number?
Your account number is located in the top right hand side of your bill under “Account Information”. When entering your account number to make a payment enter it exactly as it appears on your bill. If you do not have a bill please call our office at (888) 454-4485 during regular business hours, Monday through Friday, and ask to speak with a customer service representative.
How do I get a meter connected?
To connect service with Lewis County REC simply call our main office at (888) 454-4485 during regular business hours, Monday through Friday, and ask to speak with a customer service representative.
How do I stop service?
To terminate service with Lewis County REC, simply call our office during regular business hours, Monday through Friday, and ask to speak with a customer service representative.
How do I report a problem with my electric service?
If you are having problems with your electric service, simply call our main office at (888) 454-4485 and ask to speak with a customer service representative. If you experience problems after regular business hours, call the co-op at the same number and your call will be forwarded to our after-hours dispatch. Please note: the emergency dispatchers cannot make payment arrangements.
How do I request an address change on my account?
If you need to change your address on your account you can go to My Account or call our office (888) 454-4485 and a customer service representative will make the appropriate changes to your account.
Can I pay my electric bill online?
Yes -- LCREC encourages members to take advantage of this convenience which will immediately transmit the funds to the co-op, which can help avoid late fees. We accept Discover, MasterCard and Visa and E-Check Pay your bill on-line here.
Members also can have the bill set up so the payment is automatically deducted from your checking, savings or credit card account the 10th of each month. Contact us at (888)454-4485 and this can be set up over the phone.
You can also go to My Account and set up your own date to have the payment deducted from your checking, savings or credit card account.
Can I pay my electric bill over the phone?
Yes. Contact us at (888)454-4485 to pay with a check by phone, debit or credit card. To pay by an e-check you will need your bank routing number and your bank account number. LCREC accepts Discover, Mastercard and Visa debit and credit cards. A customer service representative will process payment. This convenient payment method is free of charge and assures that payment was received. This will avoid any late fees if payment is made on or before the 15th of each month.
Do you offer Budget Billing?
For budgeting purposes, members may want to take advantage of LCREC’S Budget Billing. Budget billing allows members to pay a set amount each month. To qualify for budget billing, you must be a cooperative member for at least 12 months at the same location, have a good payment history and keep your account current while participating in the Budget Billing Plan. To sign up for budget billing, simply call our main office at (888)454-4485 during regular business hours, Monday through Friday, and ask to speak with a customer service representative.
What are Capital Credits?
Members share in the margins remaining at the end of the year, called "Capital Credits".
What major credit cards does Lewis County REC accept?
LCREC accepts Discover, MasterCard and Visa
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